How to Be a Superhost on Airbnb: Keys to Stand Out on the Platform

Becoming a Superhost on Airbnb is not only a recognition of your effort, but also a powerful tool to attract more bookings and build trust with travelers. This distinction highlights those who offer a superior hosting experience, with high standards of quality and attention. If you have a property for temporary rental, here are the keys to reach this level and maintain it.

★ What is a Superhost?

The Superhost title is a badge that Airbnb awards to hosts who maintain a high level of service during an evaluation period (every 3 months). By achieving this, your profile will stand out, you will gain more visibility in searches and you will have greater credibility with guests.

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★ Tips to become a Superhost

1. Offer fast and clear communication

First, make sure you respond to messages as quickly as possible; customer service is a vital component in the short-term rental business and can differentiate you from the competition.

To optimize your response rates, we recommend using automated welcome, check-in and farewell messages.

2. Take care of every detail in your accommodation

Make sure the accommodation is immaculate and as shown in the photos. Never confuse persuasion with lying; try to present the best side of your property, always sticking to what you can deliver.

Remember, the details make the difference: a guide, complimentary coffee, or quality toiletries can generate preference in tenants over your space.

3. Be transparent in your ad

Describe accurately the location, services, house rules and any other relevant details. Prevent guests from being surprised that stops them from staying in your accommodation again.

4. Request (but don't demand) reviews

After each stay, send a friendly message inviting them to leave a review. Positive reviews are key to maintaining Superhost status. However, avoid sending constant reminders, as this can be annoying. Ideally, wait a few days after checkout before sending the review request.

5. Be empathetic and decisive

In case of any inconvenience, act promptly, kindly and responsibly. A bad comment can be avoided with assertive management. Therefore, show that you care about customer satisfaction and that you are willing to do everything possible to solve the problem.

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★★★★★

Becoming a Superhost is not just a goal, it is a commitment to quality. At Hostme, if you are part of our community of owners, we help you achieve this goal through comprehensive management, communication with guests and optimization of your accommodation. Becoming a Superhost is not just a goal, it is a commitment to quality. At Hostme, if you are part of our community of owners, we help you achieve this goal through comprehensive management, communication with guests and optimization of your accommodation.